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©2020 by The Memory Pod

FREQUENTLY ASKED QUESTIONS

WHAT AREAS DO YOU COVER?

Although we're based in Southampton, Hampshire we're totally happy to travel! Covering the South of the United Kingdom isn't a problem for us, and even if you're not based in the South use the contact form to let us know where your event is being held and we'd be happy to confirm whether it's an area we'd cover!

HOW LONG IS SETUP?

Set up normally takes between 60 and 90 minutes depending on how close we’re able to park in regards to where we’re setting up. Regretfully we can’t offer to set the Memory Pod up and leave it unattended due to risk of damage or loss.


Packing away takes between 30 and 45 minutes and we always aim to leave a venue no later than one hour after we’ve shut down.

HOW MUCH SPACE DO YOU NEED?

The Memory Pod is around 2 metres x 1.2 metres x 2 metres high. We do need a bit of room to allow for people queuing or waiting on prints.

CAN YOU GO UPSTAIRS?

We can. The Memory Pod breaks down into several smaller boxes and containers for transport.


Please do notify us ahead of schedule if you require the Memory Pod to be located on an upper floor as an extra member of staff will need to be on hand for lifting.


Please note, once the Memory Pod is set up to pack it down and relocate does take significant time so please be sure on your choice of location prior to our arrival.


Your venue should be able to advise on a suitable area.

HOW MANY PEOPLE CAN FIT INSIDE?

It can easily fit 6 people inside which is where we normally cap it - on occasion we will allow more than 6 users inside the Memory Pod.

CAN YOU FIT A WHEELCHAIR INSIDE?

Regretfully, whilst a wheelchair could fit inside the space it is not recommended for safety. We can offer the Memory Pod in an ‘open’ design if wheelchair use is required.

DO OUR GUESTS GET PRINT OUTS?

As standard, it’s two prints per ‘go’. Guests are welcome to revisit the Memory Pod as many times as they like during the hire period.


We do offer an additional option when it comes to prints. For example, if 6 people go into the booth they’d each receive a copy of the photograph.


We also include a guest book with our ‘unlimited’ prints so that everyone can stick a copy in and leave a message for the host. An additional photograph is printed especially for the guest book.

CAN WE PROVIDE OUR OWN PROPS?

Of course!


Our staff know which props are ours and which aren’t so if you have anything you wanted to use, we’ll make sure we don’t accidentally pack it away.


Please be aware that props often get damaged and lost just in the normal course of running the Memory Pod. We can’t be liable for anything you provide that goes missing whilst in the use of your guests.

DO ALL IMAGES GO ON FACEBOOK?

Normally yes. Our staff will stop anyone who’s trying to ‘bare all’ so we don’t normally need to worry about images not being suitable but we’ll always have a quick scan to ensure they’re OK.


Whilst we do reserve the right to use the photographs and print designs taken as advertising material, if any image needs to come down then please do contact us and we will remove the image(s) for you.

WHEN DO YOU DESIGN OUR PRINT DESIGN?

The print design is normally 4-6 weeks prior to your booking. Purely in case anything changes between the point of hire and event itself.


You’re welcome to give us as much information as you can regarding your theme/plans/colours etc. You’ll receive the first draft in the first instance as our rough guide for you to check.


We don’t recommend going overly complex as once the images are added it can look cluttered.

HOW MUCH DOES IT COST TO HIRE A PHOTO BOOTH IN HAMPSHIRE?

Starting at just £250 there is a package for everyone and for all events! 

Check our pricing page for full pricing